FAQs
Frequently Asked Questions

Find answers to common questions about our steel doors, services, project support, and technical requirements.

What types of steel doors do you supply? Tacam Steel Pte Ltd

We supply a wide range of steel doors, including fire-rated steel doors, acoustic doors, blast-resistant doors, security doors, louvre doors, and custom-designed steel doors for commercial, industrial, and institutional projects.

Are your fire-rated doors certified? Tacam Steel Pte Ltd

Yes. Our fire-rated doors are tested and certified in accordance with the relevant local and international standards such as SS332, EN1634 and BOMBA MS1073.

Can you provide customized door sizes and designs? Tacam Steel Pte Ltd

Yes. We can manufacture steel doors to suit project-specific requirements, including custom sizes, finishes, vision panels, louvers, ironmongery preparations, and special performance requirements.

What finishes are available? Tacam Steel Pte Ltd

Our steel doors can be supplied with powder-coated, painted, galvanized, stainless steel, or other specified finishes to suit project requirements and environmental conditions.

Do you provide installation services? Tacam Steel Pte Ltd

Yes. We provide both supply-only and supply-and-install services, depending on the project requirements.

What information is required for a quotation? Tacam Steel Pte Ltd

To provide an accurate quotation, we typically require:

  • Door schedule

  • Architectural drawings

  • Door type and fire-rating requirements

  • Hardware requirements

  • Quantity and project location

What is the typical lead time? Tacam Steel Pte Ltd

Lead time varies depending on door type, quantity, and project requirements. Generally, production takes between 4 to 8 weeks upon approval of shop drawings and receipt of confirmation.

Do you provide shop drawings? Tacam Steel Pte Ltd

Yes. Shop drawings will be prepared after award confirmation and submission of all necessary project information.

What maintenance is required for steel doors? Tacam Steel Pte Ltd

Regular inspection of hinges, locks, closers, seals, and door alignment is recommended. Damaged components should be replaced promptly to ensure continued performance and compliance.

Do you provide door hardware (ironmongery)? Tacam Steel Pte Ltd

Yes. We can supply and install a complete range of door hardware, including locks, hinges, door closers, panic exit devices, lever handles, cylinder and access control preparations.

How long is the warranty period? Tacam Steel Pte Ltd

Warranty terms vary by project and product type. Standard warranties typically cover manufacturing door defects, subject to proper installation, usage, and maintenance.

Can you assist with compliance and technical submissions? Tacam Steel Pte Ltd

Yes. We can support consultants and contractors with technical data, certifications, test reports, compliance documentation, and coordination for project submissions.

What industries do you serve? Tacam Steel Pte Ltd

We serve projects in residential, healthcare, pharmaceutical, industrial, commercial, educational, transportation, government, Data centre, Semi-conductor, and infrastructure sectors.

why choose our company Tacam Steel Pte Ltd

We combine precision door and ironmongery manufacturing with deep compliance expertise, seamless project coordination, and dependable after-sales support, giving you a single, experienced partner from first specification to final handover.

Still Have Questions?

Tacam Steel delivers certified metal door solutions for fire, acoustic, security and specialist building requirements across Singapore and Malaysia.

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